3 月 30 日消息,Brother 近日发布支持文档,表示旗下的 106 款打印机并不兼容 Windows 11 系统更新,系统无法识别通过 USB 连接的打印机,此前已连接打印机在更新之后无法更改打印机设置。
Brother 在支持文档中表示,目前旗下共有 106 款打印机受到影响,在连接时会跳出“无法使用 USB 连接的打印机进行打印”。Brother 表示用户可以忽略该错误,这是误报,实际上打印机可以成功打印。
编者查询微软支持社区,也有很多用户反馈存在这个问题。
Brother 表示目前正在调查这个问题,也在努力快速解决问题。
受影响的打印机型号如下:
DCP-B7500D
DCP-B7535DW
DCP-J1050DW
DCP-J1100DW
DCP-J1140DW
DCP-J1200W(XL)
DCP-J572DW
DCP-L2531DW
DCP-L2535D
DCP-L2535DW
DCP-L2550DW
DCP-L3510CDW
DCP-L3551CDW,
DCP-L5500D,
DCP-L5600DN,
DCP-T220,
DCP-T310,
DCP-T420W,
DCP-T510W,
DCP-T520W,
DCP-T710W,
DCP-T720DW,
DCP-T820DW,
DCP-T825DW,
HL-B2000D,
HL-B2080DW,
HL-L2310D,
HL-L2335D,
HL-L2350DW,
HL-L2351DW,
HL-L2370DN,
HL-L2375DW,
HL-L2376DW,
HL-L2385DW,
HL-L2386DW,
HL-L2395DW,
HL-L3210CW,
HL-L3230CDN,
HL-L3230CDW,
HL-L3270CDW,
HL-T4000DW,
MFC-B7715DW,
MFC-J1010DW,
MFC-J1300DW,
MFC-J2330DW,
MFC-J2730DW,
MFC-J3530DW,
MFC-J3930DW,
MFC-J4340DW(XL),
MFC-J4440DW,
MFC-J4540DW(XL),
MFC-J491DW,
MFC-J5330DW,
MFC-J5730DW,
MFC-J5845DW,
MFC-J5930DW,
MFC-J5945DW,
MFC-J6530DW,
MFC-J6545DW,
MFC-J6730DW,
MFC-J690DW,
MFC-J6930DW,
MFC-J6935DW,
MFC-J6945DW,
MFC-J890DW,
MFC-L2710DW,
MFC-L2713DW,
MFC-L2715DW,
MFC-L2716DW,
MFC-L2730DW,
MFC-L2750DW,
MFC-L2751DW,
MFC-L2770DW,
MFC-L2771DW,
MFC-L3710CW,
MFC-L3735CDN,
MFC-L3745CDW,
MFC-L3750CDW,
MFC-L3770CDW,
MFC-L5700DN,
MFC-L5755DW,
MFC-L5900DW,
MFC-L6700DW,
MFC-L6900DW,
MFC-L8690CDW,
MFC-L8900CDW,
MFC-L9570CDW,
MFC-T4500DW,
MFC-T810W,
MFC-T910DW,
MFC-T920DW,
MFC-T925DW